Your information
Privacy Policy
Effective October 5, 2026
This Privacy Policy explains how PepsPlanit collects, uses, discloses, and protects personal information when you visit our website, create an account, place an order, contact us, or use related services.
1. Information we collect
- Account and contact information: name, email address, phone number, login identifiers, and communication preferences.
- Order and delivery information: products, quantities, billing and shipping addresses, order history, fulfillment details, and support notes.
- Payment information: payment status, amount, provider transaction identifiers, and limited payment metadata. Complete card details are handled by Square or the payment provider shown at checkout, not stored by PepsPlanit.
- Technical information: IP address, device and browser information, authentication events, security logs, and essential website-storage data.
- Communications: messages, support requests, refund reasons, and other information you choose to provide.
Please do not submit medical records, diagnoses, or other sensitive health information through general forms or support messages. The Services are not designed to maintain a medical record.
2. How we use information
We use personal information to provide accounts and digital access; process, verify, fulfill, cancel, and refund orders; communicate order and shipment updates; provide support; prevent fraud and abuse; secure and troubleshoot the Services; maintain business, tax, and compliance records; enforce our policies; and send marketing only when permitted and subject to your available choices.
3. How we disclose information
We disclose only the information reasonably necessary to service providers that help operate the Services, including:
- Cloudflare for website hosting, delivery, and security;
- Supabase for authentication, database, storage, and server functions;
- Square and other enabled payment providers for payment and refund processing;
- shipping carriers and fulfillment providers for delivery;
- email or messaging providers for transactional communications; and
- professional advisers, authorities, or other parties when reasonably necessary to comply with law, protect rights and safety, investigate fraud, or complete a business transfer.
PepsPlanit does not sell personal information for money. We do not currently use personal information for cross-context behavioral advertising.
4. Cookies and local storage
We use essential cookies and browser storage for authentication, security, shopping-cart persistence, account preferences, and core website operation. If optional analytics or advertising technologies are added, this policy and any required consent controls will be updated before activation.
5. Retention
We retain information only as long as reasonably necessary for the purposes described above, including providing accounts, completing transactions, maintaining tax and accounting records, resolving disputes, preventing fraud, and meeting legal obligations. Retention varies by record type. We may retain de-identified information that no longer identifies you.
6. Security and incidents
We use administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure. If a qualifying data incident occurs, we will investigate and provide notifications as required by applicable law.
7. Your choices and rights
You may update certain profile information in your account and unsubscribe from promotional email using the provided controls. Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain processing, and to appeal a denied privacy request. We may verify your identity before completing a request and may retain information where legally permitted or required.
Submit a privacy request to support@pepsplan.it.com. We will not discriminate against you for exercising an applicable privacy right.
8. Children
The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child submitted information, contact us so we can review and delete it when appropriate.
9. Changes and contact
We may update this policy as our Services or legal obligations change. The effective date will show the latest version. For questions or requests, email support@pepsplan.it.com. PepsPlanit is based in Alabama, United States.